I've got the same problem in Kansas City. Road Runner appears to be routing everything destined for HE to San Jose for some reason.
I don't know what we can do to get it fixed since it looks like it's Road Runner's routing that has a problem. I imagine all Road Runner customers are getting terrible routes to their tunnel servers because of this, unless you're lucky enough to be near San Jose.
4: RDC-24-94-161-34.kc.rr.com (24.94.161.34) 29.557ms asymm 5
5: ae-5-0.cr0.chi30.tbone.rr.com (66.109.6.112) 32.310ms asymm 6
6: ae-0-0.cr0.chi10.tbone.rr.com (66.109.6.20) 29.395ms asymm 7 <- Passing through Chicago!
7: ae-3-0.cr0.sjc10.tbone.rr.com (66.109.6.14) 80.890ms asymm 8
8: ae-0-0.pr0.sjc10.tbone.rr.com (66.109.6.141) 82.254ms asymm 10
9: gige-g5-15.core1.sjc2.he.net (216.218.135.229) 95.587ms asymm 14
10: 10gigabitethernet1-1.core1.chi1.he.net (72.52.92.74) 84.965ms asymm 9
11: tserv9.chi1.ipv6.he.net (209.51.181.2) 85.874ms reached
Traceroute to one hop before the Chicago HE core:
Loss% Snt Last Avg Best Wrst StDev
4. CPE-69-76-62-253.kc.res.rr.c 0.0% 10 19.8 21.4 19.8 26.1 2.0
5. ae-4-0.cr0.chi10.tbone.rr.co 0.0% 10 20.5 21.6 19.9 29.3 2.9
6. ae-0-0.pr0.chi10.tbone.rr.co 0.0% 10 25.0 29.5 24.1 55.1 9.5
7. chi-bb1-link.telia.net 0.0% 10 20.3 26.4 18.7 57.1 11.5
Traceroute to the Chicago HE core:
Loss% Snt Last Avg Best Wrst StDev
4. CPE-69-76-62-253.kc.res.rr.c 0.0% 10 39.5 24.1 19.5 39.5 6.0
5. ae-4-0.cr0.chi10.tbone.rr.co 0.0% 10 20.4 21.5 19.3 26.5 2.1
6. ae-3-0.cr0.sjc10.tbone.rr.co 0.0% 10 75.3 80.6 75.3 92.4 6.3
7. ae-0-0.pr0.sjc10.tbone.rr.co 0.0% 10 79.7 83.1 77.1 117.1 12.0
8. gige-g5-6.core1.sjc2.he.net 0.0% 10 86.3 87.1 84.8 90.0 1.7
9. core1.chi1.he.net 0.0% 10 77.2 84.4 77.2 100.0 7.6
Traceroute from Chicago HE core to me:
1 5 ms <1 ms <1 ms chi-bb1-link.telia.net (213.248.104.213)
2 <1 ms <1 ms <1 ms timewarner-ic-130992-chi-bb1.c.telia.net (213.248.76.98)
3 <1 ms <1 ms 1 ms ae-1-0.cr0.chi30.tbone.rr.com (66.109.6.154)
4 <1 ms <1 ms <1 ms ae-15.chcgill3-rtr1.kc.rr.com (66.109.6.113)
5 20 ms <1 ms 23 ms RDC-24-94-161-33.kc.rr.com (24.94.161.33)